In this session, we will discuss influencing strategies and techniques that help you build and maintain trust. You will learn a simple model to assess your influencing situation, plan your approach and communicate clearly.

Speaker:

  • Kate Hand, ACC, Learning by Hand

Learning Outcomes

  • Describe the foundation for successful influencing
  • Use a simple model to assess, plan and communicate when influencing others
  • Identify what you need to do differently going forward